These pages are often used by customers who want fast email contact from a customer service agent.
The problem was that the picker pulled a 10 instead of I called number and asked for a return label as this was a picking problem and I should not have to pay for the return postage since it was wrong and the individual hung up on me.
Jcpenney write a review was most appalling since JCPenney is one of my favorite shopping sites and I am a Platinum card holder. I insist on not paying the return postage. I decided to order a comforter set online, 7 days later the comforter finally arrived.
Right away I notice a flaw with the stitching on one side so I call customer service and ask what my options are. I was given two choices, return the item to the nearest store, receive a refund and then repurchase the comforter set and wait another 7 days for delivery or ship the comforter back, wait anywhere from 7 - 21 days for the refund to be processed and then wait another 7 - 21 days for a check to be sent to my house because I made partial payment with a gift card.
I literally laughed at the customer care agent, I'm expected to wait a minimum of 14 days and potentially a maximum of 42 days to receive a refund? I can of course receive a refund and gift card instantly if I return the comforter to a store but I won't be able to make it to the store for at least a week.
This is why I never shop at a place like JCPenney unless I'm forced to, I will be making a point of telling everyone to never give me a JCPenney gift card in the future. I just have to ship the original item back before a certain date or Amazon will charge my credit card for the replacement item.
What a joke JCPenney is, they want my business but expect me to either wait an unreasonable amount of time or go out of my way to return a defective item they sent me to receive a replacement. I'm glad Amazon is putting companies like this out of business and they're doing it with nothing more than customer friendly service and fast shipping.
I wore it once washed on hand wash and it came unsewed on the collar seam. I took back to store with receipt and was told could not return or refund. I was told JCP return policy was 30 days with tag and receipt,and because I had wore and washed.
I told the manager there was nothing on receipt about a 30 day return policy. I have never had a issue returning or exchanging anything at JCP. I am very upset and don't plan to do business with JCP any longer.
Lost a customer over 9. Thank you for your time. I didn't have the receipt. Having no choice I took the "gift card" with some grumbles.Redeemable for merchandise or services (excluding gift cards) in JCPenney Stores in the U.S.
or PR and schwenkreis.com Retail stores located nationwide. Aug 27, · The easiest for me is the exit off of I The mall is very easy to find from that exit.
There are lots of other stores close by; I would not limit myself just to shopping in the mall. JCPenney makes returning or exchanging purchases simple, easy and convenient. If you need to return or exchange an item, the process is as simple as driving to the nearest JCPenney store or mailing the items to one of three JCPenney facilities; if you need to return a large purchase, call customer service to schedule a pick-up.
Buy JCPenney: Read 81 Apps & Games Reviews - schwenkreis.com JCPenney History. JCPenney, also called JCP or Penneys, was founded by James Cash Penney in as the Golden Rule Store.
Penney bought out his 2 partners in and began calling the stores J.C. Penny in Latest updates What's new in version Check out our redesigned app! We incorporated your feedback and overhauled our look and feel. Our mission is to always show you the best deals and make your shopping experience as easy and personalized as possible.